Terms of Service

1. Overview

Welcome to our online store. By accessing our website or purchasing a product from us, you agree to these Terms of Service.

Please read these terms carefully before placing an order.

2. Products

We aim to provide accurate product descriptions, images, specifications and pricing. Product appearance may vary slightly from images displayed due to lighting, screens, packaging or manufacturer updates.

Customers should read the product description, specifications and usage requirements before purchasing.

3. Orders & Payments

All orders are subject to availability and successful payment.

Once an order has been placed, customers will receive confirmation using the contact details provided during checkout.

We reserve the right to cancel or decline an order where there is an obvious pricing error, suspected fraudulent activity, stock availability issue or other legitimate reason. Where payment has already been received for a cancelled order, the appropriate refund will be processed.

4. Pricing

All prices are displayed in South African Rand (ZAR), unless stated otherwise.

Prices and promotions may change without prior notice. Changes will not affect orders that have already been successfully placed and confirmed, except where required by law.

5. Shipping & Delivery

We offer FREE nationwide delivery across South Africa.

Estimated delivery times are provided in our Shipping & Delivery Policy. Delivery times are estimates and may be affected by courier delays, weekends, public holidays, high order volumes or deliveries to outlying areas.

Customers are responsible for providing complete and accurate delivery information.

6. Returns, Refunds & Faulty Products

Returns, refunds and exchanges are handled according to our Returns & Refund Policy and applicable South African consumer law.

If you receive an incorrect, damaged or faulty product, please contact our customer support team as soon as reasonably possible with your order details and supporting photos or videos where appropriate.

7. Product Installation & Safety

Customers must follow all manufacturer instructions, warnings and installation requirements supplied with the product.

Where a product requires professional installation or specialised electrical or plumbing work, customers should use an appropriately qualified professional.

Products should only be used for their intended purpose and according to the manufacturer's instructions.

8. Website Information

We make reasonable efforts to ensure that information displayed on our website is accurate and current. However, occasional errors relating to descriptions, availability or pricing may occur.

9. Intellectual Property

Unless otherwise stated, content on this website, including our branding, graphics, photographs and written content, may not be copied, reproduced or commercially used without permission, subject to applicable law.

10. Privacy

Personal information provided when using our website or placing an order will be handled according to our Privacy Policy and applicable South African data-protection requirements.

11. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be made available on our website.

12. Contact Us

For questions regarding orders, products or these Terms of Service, please contact:

Business Name: Portable Geyser
Email: sinyongothabo@gmail.com