Shipping policy
Shipping & Delivery Policy
We offer FREE nationwide delivery across South Africa on all orders.
Order Processing
Orders are processed within 1–2 business days after payment has been successfully received and confirmed.
Delivery Time
Delivery generally takes approximately 2–5 business days after your order has been processed.
Please note that delivery times are estimates and may be affected by weekends, public holidays, courier delays, high order volumes, or delivery to outlying areas.
Tracking Your Order
Once your order has been dispatched, tracking information will be provided where available so that you can follow the progress of your delivery.
Delivery Address
Customers are responsible for providing the correct and complete delivery address when placing an order. Please ensure that your contact number and delivery details are accurate.
Delayed Deliveries
If your order has not arrived within the expected delivery period, please contact our customer support team so that we can assist with tracking your parcel.
Damaged Parcels
If your parcel arrives damaged, please contact us as soon as possible and provide photos or videos of the parcel and product so that we can assist you.