Shipping policy

Shipping & Delivery Policy

We offer FREE nationwide delivery across South Africa on all orders.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received and confirmed.

Delivery Time

Delivery generally takes approximately 2–5 business days after your order has been processed.

Please note that delivery times are estimates and may be affected by weekends, public holidays, courier delays, high order volumes, or delivery to outlying areas.

Tracking Your Order

Once your order has been dispatched, tracking information will be provided where available so that you can follow the progress of your delivery.

Delivery Address

Customers are responsible for providing the correct and complete delivery address when placing an order. Please ensure that your contact number and delivery details are accurate.

Delayed Deliveries

If your order has not arrived within the expected delivery period, please contact our customer support team so that we can assist with tracking your parcel.

Damaged Parcels

If your parcel arrives damaged, please contact us as soon as possible and provide photos or videos of the parcel and product so that we can assist you.